BuildForce Canada is a national industry-led organization committed to working with the construction industry to provide information and resources to assist with its management of workforce requirements. The HHCA has partnered with them to offer several e-learning opportunities.

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This course has been designed to help improve oral, written and negotiation skills within the construction industry and will provide the student with the tools to help:

  • define a conflict
  • indentify stages of conflict 
  • understand how power can be used/abused in negotiation
  • identify when to close negotiations
  • use assertiveness techniques to get their point across  


At the end of this course the student will:

  • understand the importance of communication
  • deal with difficult people more effectively
  • recognize the criteria for an effective negotiator 


This course is self-paces and is approximately 6 hours in length.  The student who successfully completes this course, by obtaining a final mark of 75% or better will receive 2 credits towards Gold Seal certification. 

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This course has been designed to help students understand ethics as it relates to the construction industry. The course contains interacite elements, case studies, practical examples, videos and a course glossary. Upon completion of this course the student will:

  • understand what is included in "ethical behavior"
  • be aware of the importance of ethics in business
  • know how to make ethical decisions
  • recognize ethics in the context of law
  • understand the direct link between ethics and a company's success


This course is intended for owners/clients, contractors, supervisors, project managers, etc. who must deal effectively and professionally with employees, sub-trades, owners, clients, engineers and the public.

A final mark of 100% is required in order to challenge the Gold Seal exam.  Successful completion of this portion of Construction Industry Ethics is worth 2 Gold Seal credits, the in-class portion is worth 1 additional Gold Seal credit.

This course is self-paced and approximately 4 hours in length.

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This course has been designed to teach and familiarize owners, managers, supervisors, and project managers with construction contracts and contract law. Course topics include information on liabilities and responsibilities of all parties to a contract, compiling and submitting proper extras and claims, and ways and means for leaders to avoid conflict with contracts, owners, traders, and labour.

Students who successfully complete this course, by obtaining a final mark of 75%, will receive 2 credits toward Gold Seal certification.    

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This course has been designed to help managers administer projects from start to finish in a timely manner. Attendees will take away the tools to develop business cases and scope of projects as well as manage project procurement, risk and change processes.

Students who succesfully complete this course by obtaining a final mark of 75% will receive 3 credits toward Gold Seal certification.

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This course will introduce attendees to all aspects of supervision beginning with the supervisor's role and the skills required. Then, the supervisor basics are covered: leadership vs. management, due diligence, communication skills, meetings, and handling disagreements and problems. 

A final mark of 100% is required in order to receive 5 Gold Seal Credits. 

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Introduction to Construction Estimating will provide the knowledge and skills to visualize the scope and magnitude of a construction project and produce reliable estimates.  This is accomplished by reviewing drawings through various phases of a project with the aim of determining the quantity and type of materials required for the project.

This course is worth 2 credits toward Gold Seal certification.

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This course looks at how a respectful and inclusive workplace can benefit everyone by eliminating discrimination and harassment, and how everyone can create respect through inclusive communication, teamwork and mentorship. Attendees will learn how to lead by example, how to communicate more effectively with team members of different genders, backgrounds and circumstances,and more.

This course is worth 1 credit toward Gold Seal certification.

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This course has been designed to help the pipeline worker know how to respond to worksite health and safety issues by taking the worker through the entire pipeline construction process from beginning to end, and will provide workers with the tools to help them assess and control hazards, respond to emergencies and more. 

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